Your informed consent matters to us
At CiEFT (Cyprus Institute for Emotion Focused Therapy), we are dedicated to safeguarding your privacy while you navigate our website. If we request any personal details from you, they will be used strictly in accordance with this privacy statement. We may update this policy periodically, and if you are on our mailing list, we may inform you when changes are made. This policy is current as of 24 April 2025.
Information We Collect
When you fill out our contact forms, questionnaires or speak to us to book your appointment, we collect information to help us manage your inquiries and schedule appointments. This data is stored solely for administrative and client relationship purposes. You may receive emails, texts or calls from us regarding your sessions, practitioner communications, or booking confirmations.
We also collect information through newsletter sign-up forms. This allows us to better understand your interests so we can send you relevant updates. You will receive a confirmation email to verify your subscription, and we will only add you to our mailing list upon your explicit consent. Our mailing list is securely stored with a GDPR-compliant third-party provider.
How We Use This Information
CiEFT may use your contact information to provide newsletters, helpful resources, updates on workshops and training events, exclusive offers, and news about our services and centres. We do not share your information with outside organizations, except for trusted service providers who are contracted to assist with specific tasks on our behalf. These providers follow the same data protection principles and use the information only for their assigned purposes.
Online Payments
When making payments through our website, your personal data (excluding card details) is transferred via a secure cart system to our trusted payment processor. This system temporarily stores minimal data for functionality purposes. The payment processor handles your financial information securely, and no personal data is stored on CiEFT’s servers during this process.
Cookies and Website Analytics
Our website uses cookies — small files stored on your device with your consent — to analyse visitor activity and improve the user experience. Cookies provide us with general statistical insights but do not give access to your computer or any personally identifying information unless you provide it. You can adjust your browser settings to disable cookies, but this may limit some website functionality.
We also use tools like Google Analytics to understand user behavior and improve our content, and Google Ads to promote our services online. If you fill out a form via a Google Ad, your information will be handled in the same secure manner as forms completed directly on our site.
Online Therapy Platforms
If you are participating in online therapy sessions with CiEFT, please rest assured that we do not record any sessions without your prior and explicit consent. We use third-party video platforms, some of which may operate outside Cyprus. All platforms used by our practitioners offer end-to-end encryption to ensure your privacy and data security.
External Links
Our website may include links to third-party websites we believe may be helpful. Once you leave our site via these links, please note that we do not have control over the external sites and are not responsible for how they handle your personal data.
*Copyright CiEFT – All rights reserved *
